Thank you for shopping with ALDIA. Before you proceed, please take a moment to review our shipping policy.

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Shipping Charges

All shipping charges associated with your order are calculated based on the rates provided by the selected shipping courier. ALDIA does not apply any additional charges beyond those determined by the shipping company.

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Customs and Import Fees

Please be aware that customs duties, taxes, and any other import fees imposed by the destination country are not included in the total cost of your order. These fees are the responsibility of the customer. ALDIA is not liable for any additional charges incurred upon arrival.

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Damages During Transit

While we take every precaution to ensure that your order is packaged securely, ALDIA is not responsible for damages that may occur during transit. In the very rare event that your items arrive damaged, please contact service@shopaldia.com.

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Resolving Shipping Issues

If you encounter any issues with the shipping process, such as delays or lost packages, please contact the shipping carrier directly. We will do our best to assist you in resolving any problems, but ALDIA is not responsible for issues that arise during transit. Keep in mind that shipping times may vary, especially during peak seasons or due to unforeseen circumstances.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Use this tracking number to monitor the progress of your shipment and stay informed about its estimated delivery date.

By completing your purchase with ALDIA, you acknowledge and agree to the terms outlined in this shipping policy. If you have any questions or concerns, please contact our customer service team at service@shopaldia.com for assistance.

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We appreciate your business!

ALDIA
service@shopaldia.com
2nd January 2024